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F.A.Q.'s

Below are several questions we often get from potential clients who are interested in Arahant – and our answers. Also feel free to contact us online or by phone.

Q. With all of the business software options out there why choose Arahant?
Q. What are the steps for us to get started with Arahant?
Q. Is yours a true ERP system?
Q. Can we actually use your software “out-of-the-box?”
Q. What if we need a good accounting software package too?
Q. Can you integrate with our existing software?
Q. Can the system be enhanced or customized to fit our specific requirements?
Q. Why should we care if it’s a web-based system or not?
Q. Our employees use both PC’s and MAC’s, different browsers, and we have Linux and other servers. Is Arahant going to be a good solution for us?
Q. Who owns the software?
Q. Can we customize the system ourselves?
Q. Can we get a copy of the source code?
Q. What if you ever go out of business, and we’re using your software?
Q. What's with the Arahant name and logo? Is Arahant an American company?

 

Q. With all of the business software options out there why choose Arahant?

A. Arahant is a good answer for many successful small and mid-size companies (e.g. in the $1 million-$50 million revenue range or other e.g. non-profit organizations) that need to make a change to enhance their business processes with a web-based product that will serve them well for years to come. Right now these businesses typically need specific help with (one or more of) Project Management, Time & Billing, Human Resources, and Employee Benefits. Read more about The Arahant Difference.

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Q. What are the steps for us to get started with Arahant?

A. After we show you a demo and you take a thorough look at the software (and we’ll give you unlimited, free access online), you sign a license agreement (that sets out your responsibilities and ours while you use the software.

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Q. Is yours a true ERP system?

A. Yes, Arahant is a type of Enterprise Resource Planning (ERP) system but right now provides only a subset of the business modules that you typically find in a multi-million dollar system like SAP or others. We are starting with some of the most valuable components for small and mid-size businesses. But regardless, we’ll help you integrate to your accounting system (e.g. PeachTree, QuickBooks, etc) or other existing software components, as needed. Here are some of the modules that are planned into the future -- and when individual modules are ready, they will be made available to all clients at no additional cost.

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Q. Can we actually use Arahant software “out-of-the-box?”

A. You can, but that’s really for you to determine, depending on your specific business processes. Our initial software modules have a significant amount of functionality but you may want additions or changes – or interface with your existing systems (like your accounting package, etc.).

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Q. What if we need a good accounting software package too?

A. Arahant already integrates with accounting packages such as PeachTree and QuickBooks Accounting. Creating an interface to your accounting package is what we specialize in.

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Q. Can you integrate with our existing software?

A. One of Arahant's specialties is integrating with other systems that you may already own. If your other system has a means for us to integrate with it, we can do the job.

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Q. Can the system be enhanced or customized to fit our specific requirements?

A. Again, this is what Arahant specializes in. Although our system comes highly functional as-is, we are always ready to modify our system in any way in order to meet your specific needs.

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Q. Why should we care if it’s a web-based system or not?

A. Web-based (RIA, Rich Internet Applications; SOA Web Services) are the definite trend into the future, and that’s how Arahant was architected. Read more about our Technology. Our web applications are a lot more intuitive for users; easier, faster, and less expensive to customize (hence less costly and quicker to roll out to clients) including:

  1. No client-side software to install or update
  2. 24/7 system availability from anywhere an Internet connection is available with full security
  3. Controlled, secure access to the system for your clients and vendors
  4. Accessibility from any type of client machine including Windows, Mac, Linux, etc.

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Q. Our employees use both PC’s and MAC’s, different browsers, and we have Linux and other servers. Is Arahant going to be a good solution for us?

A. Absolutely. That’s the beauty of the way we have architected the system so as to be flexible and user friendly on the frontend and backend – and work with all of the top technologies available today. Read more about our Technology.

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Q. Who owns the software?

A. Arahant retains ownership of the software in our typical License Agreement. Our License Agreement provides perpetual use of the software so long as the License terms are adhered.

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Q. Can we customize the system ourselves?

A. Being the author of the system, Arahant is uniquely capable of providing services such as implementation, training, customization, support, and integration with other systems. We pride ourselves on providing these services in the most professional, knowledgeable, and responsible way. Talk to our customers. On the other hand, we are willing to discuss other arrangements.

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Q. Can we get a copy of the source code?

A. We do not normally distribute the source code but are willing to discuss arrangements which allow source code access.

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Q. What if you ever go out of business, and we’re using your software?

A. Certainly, that is not expected, but we are willing to escrow the software code at your expense if desired.

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Q. What's with the Arahant name and logo? Is Arahant an American company?

A. “Arahant” is an ancient Pali word which means a person who has achieved the pinnacle of wisdom. We chose the word because it related to wisdom and we were able to get the URL. It has no special significance to us. The Arahant logo simply complements the company name.

Arahant is a U.S. company. All software is written and supported entirely in the U.S. There is no foreign ownership or association. Additionally, Arahant is not associated with and does not promote any religion or philosophical system. The reason we address this question is to clarify any questions there may be related to the significance of our choice of company name and logo.

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